Authentic Chrome Hearts
Chrome Hearts "Proof of Authenticity"
To ensure our customers can use our services with peace of mind
Depending on the stock situation, there may be cases where products are procured through domestic businesses listed on the Chrome Hearts official website.
Due to the long-standing trust relationship with Black Symphony, each store in the United States can also stock and order items that are difficult to obtain in Japan.

Our experienced accessory specialists will assist you in ensuring you receive the best possible product.

We will include the "Certificate of Authenticity (Invoice)", "Chrome Hearts Genuine Leather Pouch", and "Warranty Certificate issued by our store".
*2 The genuine leather pouch is not included with some products such as apparel and leather items.
*3 This is required for after-sales services such as repairs and maintenance.
1. Order the product from an authorized Chrome Hearts store in the United States.
We directly order products from official Chrome Hearts retail stores across the United States. After confirming stock availability, we proceed with import procedures.
2. Air-shipped from Chrome Hearts USA to Japan.
The product will arrive at our store via air freight from the official Chrome Hearts retailer in the United States, taking 3-5 days via Narita Airport.
3. Immediately inspect imported goods for any defects.
Products imported from the United States will be strictly inspected upon arrival to ensure they match the order details and are free from any damage or stains.
4. We carefully pack the product and ship it to the customer.
After inspection, the products will be carefully packaged and shipped to the customer. Items in stock can be delivered as soon as the day after the order is placed. If you choose cash on delivery, it may take about 5 to 7 business days until shipment.
(example)
FedEx# August 30th, Las Vegas Store
FedEx# July 27th, New York Store
FedEx# May 23rd, Los Angeles Store
FedEx# March 14th Malibu Store
FedEx # December 13th Honolulu Store
Customers who leave a review will receive our original accessory polish as a gift. For more details, please see here.
Only customers who use our store can request repairs from Chrome Hearts in the United States.
For more details, please see here.