About pre-ordered items

Products marked with "[Pre-order]" in their stock status are the ones in question.
Currently, this product is in short supply at authorized retailers in the United States and is difficult to obtain.
This procedure is to inform you in advance once production at the Chrome Hearts factory has begun and the arrival date is confirmed.



【Precautions】

  • ・Since the arrival date is completely undetermined, we are unable to provide an exact arrival date.
    Please understand that it may take some time to process your order.
  • If you would like to be notified when your desired product is back in stock, please be sure to place an order.



[Regarding payment]



It is available for use.

Once we have secured the product in stock, we will send you payment instructions via bank transfer or credit card.
- In the case of credit card payment
While the stock is not secured, we do not charge the credit card company at all, so there will be no deductions. However, please be aware that the credit limit on your card will be reduced.

・Bank transfer
Please refrain from making a payment until you receive confirmation from our store that the item is in stock.
*Please note that if you make a payment before contacting us, the refund will be the amount minus the bank transfer fee.

Please be aware that due to fluctuations in exchange rates and the rising prices from Chrome Hearts, our selling prices may also vary. The price at the time of your order may not be the final price; it will be based on the price at the time of arrival. Thank you for your understanding.



[Order Process]


1. After your order is confirmed, you will receive an automatic order confirmation email and an email from our store.
*Please be sure to check your spam folder, as emails may be filtered there.
If you do not receive an email from us within 2-3 days, please contact us.

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2. When the restocking of the product at our store is confirmed or when production has started.
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3. We will contact you via email, so if you wish to proceed with the purchase, please get in touch within the specified period.
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4. Bank transfer instructions or payment via various payment methods.
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5. After receiving the product at our store and inspecting it, we will deliver it to the customer.